Research Transcription Services
99%+ accurate transcription for research interviews and focus groups. Privacy Act compliant, from $1.99/min. Special rates for teams affiliated with major research institutions and universities.
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Transcription Services
What Is Research Transcription?
Research transcription is the conversion of research audio — interviews, focus groups, and oral histories — into accurate written text. Landmark's transcription services deliver 99 %+ accuracy, Privacy Act compliance, and formatting ready for NVivo, Atlas.ti, and Dedoose.
99%
Accuracy guarantee on every transcript
200,000+
Research recordings transcribed
Since 1987
Transcription experience — research teams since 2009
8M+
Minutes of audio transcribed to date
Why researchers trust us
The hardest recordings and the most sensitive material
Grant-funded teams send us the interviews and focus groups they cannot afford to get wrong, and know who handles them and who stands behind the result.
Checked by research teams
One research team has run its own quality check on a random 10% of the transcripts we return for more than a decade and keeps finding them accurate. Our transcripts appear in the methods sections of 67 peer-reviewed papers published since 2015.
Accurate in difficult conditions
Recordings made in noisy public places, with many speakers, crosstalk and specialist vocabulary. Every recording is transcribed by a person against the audio and proofread by a second person.
Sensitive material stays confidential
Interviews about illness, trauma, violence, grief and family separation are handled only by trained staff under confidentiality agreements, on an encrypted platform. Australian clients’ work is handled by our Australia-based staff on the Australian platform.
Upload your files immediately.
No credit card is required
Pay as you go
We offer multiple payment options for your convenience.
Invoices are sent to your payables department after transcription completion.
Deadlines
Rush & 24-Hour Transcription Turnaround
Standard delivery typically runs 3–5 business days depending on volume. Facing a conference submission, dissertation defense, or grant report deadline? Rush service delivers in 24–48 hours, with same-day options for urgent research projects. Rush carries an additional charge on top of standard transcription rates, based on project size and current capacity, so request a quote with your deadline and we'll confirm turnaround before you commit.
For coding & analysis
Transcription with Timestamps & Speaker Tracking
Speaker identification and timestamps are available as add-ons — on every speaker change or at fixed intervals (for example every 30 seconds, 1 minute, or 2 minutes), whichever fits your coding workflow. Timestamped transcripts sync cleanly with audio in NVivo, ATLAS.ti, Dedoose, and MAXQDA, so you can jump from a coded excerpt straight to the recording.
Formats
File Formats We Accept & Deliver
Upload audio or video in any common format — MP3, WAV, M4A, FLAC, MP4, and recordings straight from Zoom or Teams. Transcripts are delivered in your preferred format: Word (.docx), plain text, PDF, or SRT subtitles, with formatting ready for direct import into NVivo, ATLAS.ti, Dedoose, or MAXQDA. Already have transcripts and only need de-identification? We accept Word, PDF, and text files for that too. Working with non-English recordings? Our qualitative research translation services cover interviews, consent forms, and instruments in 25+ languages. Publishing video or presenting clips? Our SRT transcription service delivers caption-ready subtitle files for any video platform.
